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![ISO & Quality Assurance](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/03/about-hero.jpg)
![](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/09/ISO-SHUTTERSTOCK.jpg)
ISO 14001
Our responsible approach for generations to come.
We are delighted to have successfully gained our ISO 14001 accreditation across our sites. We recognise the importance of adhering to global standards of quality assurance, manufacturing and business and aim to constantly improve our processes to ensure the very highest of standards.
![](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/09/ISO-SHUTTERSTOCK-750x500.jpg)
Our Approach
Our approach to quality assurance:
- Accreditation of ISO 14001
- Implemented across the group at each site
- Importance placed on standardisation and quality for our valued customers
What our customers say
“The team you have managing all of our queries and requests have been fantastic. Very professional and quick to come back to us on all matters. And an a pleasure to deal with at all times”
Danielle, Procurement Manager“What Smiths achieved in such challenging conditions and in such a short timeframe was outstanding”
David Martin, Commercial Manager, Stanford Industrial Concrete Flooring Ltd“The team at Smiths have done a brilliant job, respected the site and a nice group of lads to deal with. I am grateful to everyone involved – Thank you”
Mr Carpenter, Domestic Customer“Our remediation project carried out at Gloucester Quays in 2018 has recently won a 2019 Brownfield Briefing Award for best re-use of materials, which was great news – we wanted to say many thanks for all of Smiths’ work in providing demolition, operated plant, waste disposal and aggregate supplies to support the successful completion of this challenging project”
Steve Jackson, Director, Soilfix“Smiths were the chosen contractor again at this year’s Moreton Show for our refuse requirements. There were 20,000 plus visitors at the event but you would not know this looking at how efficiently the rubbish was managed. In addition to providing a great service, the fact that none of our event waste ends up in landfill is also a big bonus”
Melissa Harrison, Event Organiser, Moreton Show“The Smiths team provided the waste management services for 2019’s BMAD festival. We were incredibly impressed with the teams pre-planning and communication and on site they were dedicated, hard working and thorough. We look forward to working with them again”
Laura, Event Manager, BMAD Festival“We recently switched our waste collections over to Smiths. Since switching, Smiths have collected exactly as agreed, without fail. The team are friendly, helpful and efficient too, and will adapt collections where possible to meet our needs. Overall Smiths provide good value”
Whitmore & Jackson“I couldn’t recommend Smiths highly enough. They are a pleasure to deal with and seriously professional giving outstanding results at decent value”
Lee Martin, LakeFest“We had a visit from our group safety inspector on site and achieved another excellent score. I just wanted to say thank you your team’s efforts to date.”
Dan Pascoe, Assistant Building Manager, Willmott Dixon Construction“Smiths Event Waste Management were proactive by circulating throughout the picnic areas constantly removing rubbish as it was dropped. On Saturday the team must have worked through the night clearing rubbish as the area was extremely tidy for the next day’s events.”
Julian Coster, Event Organiser, Marlow Town Regatta“I would highly recommend Smiths to any event or person. They are a fantastic team of people who thrive off of doing a fab job. They managed to keep Chatsworth Horse Trials clean at all times and were a lovely friendly bunch. Many thanks to all at Smiths”
Chatsworth Horse Trials“The Cancer Research UK Race for Life at the Dudley went really well and the service provided was excellent. I’ve never had an event site so tidy”
Tracey Duffy, Area Event Manager“Thank you for the work carried out this week. The Smiths team worked well and they were very helpful, it was a pleasure to work with such a good crew”
Cotswold Canal Trust“We have been working with Smiths for seven years and as the event has grown so has the need for efficient and reliable waste management. Smiths have provided that service impeccably, are very easy to deal with. Smiths will always be our first choice for waste management”
Frampton Country Fair“Just wanted to thank you and your team for the service I have received during the Bristol Nightingale Hospital project. It goes without saying if you guys had not performed as you did there is no way the result would have been the same.
I would happily and highly recommend Smiths to any prospective clients”
Darrell Pearce, For and on behalf of O’Neill & Brennan Logistics“Our visitors were heard to comment that they were amazed how clean the showground was with no litter to be found! Well done Team Smiths!”
Nia Osbourne, USK Show“I was extremely impressed when Smiths started to work with us 3 years ago. The service was excellent from the start and continues to be so today. Thank you for your superb service. I would have no hesitation to recommend Smiths as the first choice for any event organiser”
PVS Events Ltd“I would like to take this opportunity to thank Smiths for their co-operation with this project. Our thanks to all your employees who have worked on this project and have helped Barnwood Construction in producing a first class facility for Triumph”
Steve Dixon, Site Manager“The team on site were all lovely who worked all weekend and even on a Sunday! Loved the bins themselves, lighter weight being plastic not metal so made my life easier moving them about the site. We will definitely be using these guys yearly now!”
Natalie Elliot, Dubs in the middle LTD“The service from Smiths was as always well executed and this year seemed even more slick, with good communication between us throughout the weekend. The pace of clearance from the Smiths team kept ahead of the rate at which rubbish was being generated. We are very pleased.”
Nav Ali, Marlow Town Regatta Committee“Thank you for the amazing customer service I received during my recent skip hire.
I also want to extend a special thank you to the skip delivery driver, outstanding service, really went above and beyond to deliver the skip safely and expertly. This experience has cemented my views about Smiths as a company and I always recommend them due to the continued great service I have received.”
Ross, Skip Hire CustomerNow the dust has settled on yet another Upton Blues Festival, can I please thank you and the whole team for yet another amazing job done. Smiths Waste have become such an integral part of our festival, and the service given by the whole team is impeccable – thank you!
Festival DirectorVintage Steam Extravaganza“Not once was I contacted over the weekend about overflowing bins and the litter picking team were excellent!”
“We have been working with you for many years now & wouldn’t even consider looking elsewhere after the amazing job that Adam & the team did again this year at USK Show. Our showground looked spotless all day & this is down to your hard work. Thank you for you continued support.”
“Overall, a superb and professional service from you. Each driver was courteous, considerate of our property when entering and exciting, but had enough good humour to make encountering and engaging with them enjoyable and memorable.”
Sarah, Transport customer“Smiths of Gloucester are our tried and trusted refuse partner at the GT Bicycles Malverns Classic, the UK’s biggest mountain bike festival! We have used Smiths since we started back in 2018 and highly recommend them due to the fantastic personal service that we receive from Adam and his team as well as the very competitive pricing.”
“Smiths Waste are my favourite contractor for Lakefest music festival @ Eastnor Castle. We are renowned for a spotless arena, clean bins and handing the Deer Park back exactly as we find it. In fact we don’t even give them a radio anymore as we know the job just gets done!”
“Thank you so much to team Smiths for yet another brilliant job done by you all!”
Upton Blues festival 2023“From start to finish the team were professional, worked exceptionally hard and kept the site spotless – no other provider has ever come close! We are delighted to have changed suppliers to Smith’s this year and look forward to a working partnership for years to come”.
James, Airshow Director“As new customers to your company, we were mightily impressed with the service you provided for us at our site thank you!”
Research Supervisor, AC Archaeology“Just a quick note to pass on my thanks to your team that you’ve had working at Malvern Theatres. They have been great, courteous to members of the public. It’s been a pleasure to have them around and are a credit to your company.”
Matt, Malvern Theatres (Demolition project)“The service you have provided to us has been excellent. Smiths skips have been extremely professional, the drivers are very polite and have helped us out of a few tight spots which has enabled our very tight schedule to finish on time. Overall, the service has been brilliant and we have no hesitation in using your company on further projects around the country.”
JC Construction, Cardiff“The Trade Waste Department at Smith’s Gloucester are one of my favourite suppliers to deal with.
Always friendly, efficient and helpful as well as providing consistently competitive pricing, I can’t recommend them highly enough!”
Michelle Tarrant, Office Manager Local Pages (The Little Blue Book)“We have worked with Smiths for a number of years now and have nothing but efficient and professional service. We would have no hesitation in recommending them for events.”
Gail, Chatsworth Horse Trails“Smiths provided an excellent waste management service during the festival, keeping the site clean throughout and bins emptied regularly. The site was left clean, litter-free and tidy afterwards, so all in all a 5* service.”
Lucy Smith, Adventurize Ltd“After a successful Science Festival in Cheltenham, we wanted to say a huge thank you for being an integral part of how the festival came together to make an enjoyable experience for so many visitors.
We look forward to working with you again for future projects.”
NR Events TeamCase Studies
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Case Study
BASC Gamekeepers’ Fair
Smiths Waste Management supplied equipment and three members of staff to dispose of the...
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Case Study
Gloucester Rugby Club C&G Stand
The project comprised of the removal of asbestos, demolition of the main stand and the crushing...
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Case Study
Clifton Cathedral
Smiths Asbestos Removal were sub-contracted by William Anelay Ltd to carry out the works on the...
Accreditations
![onstructtionline Gold-membership](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/05/Constructtionline-Gold-membership-logo.jpg)
![Acclaim Accreditation](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/04/acclaim.png)
![FTA](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/04/fta.png)
![SSafety Schemes in Procurement](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/04/ssip.png)
![CPA](https://www.smiths-gloucester.co.uk/wp-content/uploads/2022/04/cpa.png)